Starting a landscape project is exciting, but it can also be overwhelming. Asking the right questions upfront helps you choose the right landscape design-build company in Dallas, avoid surprises, and ensure your project reflects your vision, style, and lifestyle.

We spoke with Hank Payne, Landscape Designer and Business Developer at Southern Botanical, to highlight the most important questions homeowners should ask before starting a project.

1. Understanding Your Designer’s Experience

When evaluating a Dallas landscape design-build firm, start by learning about their experience and past projects.

Questions to ask:

  • Can you share some recent projects similar to mine?
  • How familiar are you with Dallas’ climate, soils, and plant maintenance?
  • Do you have experience creating designs that match a home’s architectural style?

“The more a homeowner shares about their goals and style preferences, the more we can design something that truly fits their lifestyle,” shares Hank.

This ensures you’re working with a designer who understands both your property and the unique challenges of the Dallas area.

2. Clarifying the Design and Installation Process

A clear process sets expectations and keeps your project on track.

Questions to ask:

  • What does your design-build process look like from start to finish?
  • How flexible are you in adjusting the design to meet my specific needs?
  • How do you communicate progress and updates during the installation process?
  • How are unexpected issues or changes handled?

At Southern Botanical, the process is structured for clarity: design acceptance → deposit → pre-construction walkthrough → installation with designer quality checks → daily updates → final walkthrough and warranty period → post-project check-ins at 7, 14, 30, 60, and 90 days.

3. Protecting Your Investment

Your landscape is a major investment, so ask questions that protect both your time and money.

Questions to ask:

  • What areas would you recommend investing more in?
  • Does my property have adequate drainage and irrigation?
  • How do you handle maintenance and long-term care?
  • What warranties or guarantees do you provide?

According to Hank, “clear communication and upfront planning help prevent surprises and ensure the landscape thrives for years to come.”

4. Personalizing Your Design

Your landscape should match your lifestyle and personal preferences.

Questions to ask:

  • What is my ideal budget and timeline to start installation?
  • How much maintenance am I willing to do?
  • Do I prefer blooming plants or unique foliage textures?
  • How much time do I spend outdoors, and what types of activities will the space support?

Answering these questions helps your Dallas landscape designer create a functional and beautiful design tailored to your home.

FAQs About Hiring a Landscape Designer in Dallas

Q: What is a landscape design-build company?

A landscape design-build company in Dallas manages your project from concept to installation and often maintenance, ensuring continuity and fewer miscommunications.

Q: How much should I budget for a Dallas landscape project?

Dallas landscape design costs vary depending on property size, scope, and materials. A consultation with a reputable firm such as Southern Botanical helps create a realistic budget.

Q: How do I know if a designer is experienced?

Check references, portfolios, and ask about past projects in Dallas. The best landscape design-build companies in Dallas will have proven expertise.

Q: Why is local Dallas expertise important?

Local knowledge ensures your plants thrive in Dallas soils and climate while addressing unique challenges like clay soils, heat, and HOA regulations.

Final Thoughts

“The best projects happen when homeowners and designers are aligned from the start. Clear communication makes all the difference,” says Hank.

Asking the right questions upfront ensures your landscape project starts on a solid foundation. A trusted Dallas landscape design-build firm will guide you through every step, helping your outdoor space become both beautiful and functional for years to come.