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Southern Botanical Shares Manager Retention Insights in NALP Feature
DALLAS, Texas – Southern Botanical Branch Manager Mackenzie Payne was recently featured in the National Association of Landscape Professionals (NALP) The Edge blog, where she discussed strategies to strengthen account manager support systems and improve long-term retention in the commercial landscaping industry.
In the feature, “The Systems and Support Account Managers Need to Stay Long Term,” Payne emphasized the importance of structure, communication, and intentional support systems for account managers.
“It builds stability not only within the company but for your clients as well,” Payne said. “This allows for knowledge and trust to build through experience.”
NALP is a leading trade organization representing the landscape industry, providing education, research, and professional development resources for landscape professionals across North America.
About Southern Botanical
Southern Botanical is the Green Standard for landscape management in the Dallas–Fort Worth area. Known for its personalized service and meticulous attention to detail, the company serves a diverse clientele, including luxury residences, corporate campuses, parks, public infrastructure, and select HOAs. The company provides landscape maintenance, landscape design, landscape construction, ISA-certified tree care, irrigation, and turf and plant health care services, with a focus on long-term quality, sustainability, and craftsmanship. Privately owned and operated, Southern Botanical is ranked among the top 100 landscape companies in the nation.
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