Ask the Experts
A Day in the Life of a Landscape Account Manager at Southern Botanical
If you’re exploring commercial account manager jobs in Dallas, there’s no better way to learn than hearing directly from someone in the role. Ali Bennett, a Commercial Account Manager at Southern Botanical, shares what it’s like managing some of Dallas-Fort Worth’s most high-profile landscapes and why she believes it’s one of the most rewarding paths in the industry.
A Typical Day in Commercial Landscape Management
“Every day is different,” Ali says. “Some days I’m walking multiple properties with clients. Other days, I’m with crews on enhancements or doing quality control. I like the variety.”
Ali begins her day early, checking emails and planning visits across the DFW area. As a landscape account manager, she’s responsible for making sure properties — from The Tasset Eye to upscale retail centers like Highland Park Village — stay vibrant, healthy, and client-ready.
“You’re on your sites, checking everything: irrigation, plant health, pests, the overall look,” she explains. “And you’re checking in with clients, because they’re on the property more than we are.”
Balancing People, Projects, and Priorities
Commercial account managers are the connection between the client and the field crew. Ali describes the job as part customer service, part strategy, and part operations.
“You’ve got to be on top of everything from plant health to irrigation issues to enhancement planning.”
Southern Botanical’s account managers lead projects on marquee properties in Uptown Dallas, such as McKinney & Olive, Harwood No. 14, and Museum Tower. The team’s award-winning work has helped Southern Botanical earn national recognition from NALP and the Texas Excellence in Landscaping Awards.
What Makes It Worth It
For Ali, it’s all about seeing change and being part of it. “My favorite part is walking a site with a client and seeing their face when the property transforms,” she says. “Most of the time, that happens just a few months after we get on-site.”
Southern Botanical’s high-profile Dallas properties offer visibility, but it’s the relationships and results that make the work meaningful. “When clients realize they made the right decision with us, that makes all the challenges worth it.”
Growing With a Company That Grows With You
Southern Botanical is a locally owned landscaping business that continues to expand and grow. The company’s growth has continually opened up new career paths internally. Despite being locally owned, Southern Botanical consistently ranks as one of the country’s top 100 landscaping companies, which is no easy feat.
The company culture fosters mentorship, innovation, and advancement, giving commercial account managers like Ali the room to grow and evolve. Southern Botanical is known to promote from within and invest in its people.
Should You Apply?
“Absolutely,” says Ali. “It’s challenging, but incredibly rewarding.” If you thrive on variety, collaboration, and a strong connection to the outdoors, this might be the right fit for you.
“Not everyone gets to work outside, interact with the environment, and help properties grow. That’s special.”
Ready to apply? Explore Southern Botanical careers
FAQs: Landscape Account Manager Careers in DFW
What does a Commercial Account Manager do?
They manage client relationships, supervise crews, coordinate enhancements, and ensure the highest quality landscape maintenance on commercial properties.
What’s the day-to-day like?
Each day includes site walks, troubleshooting issues, managing communication, and planning seasonal enhancements—a dynamic mix of office work and time in the field.
Where can I find landscape account manager jobs in DFW?
Southern Botanical is hiring for roles in Dallas-Fort Worth. Their team manages iconic properties like Klyde Warren Park and The Crescent.
Do I need experience to apply?
Not necessarily. A strong work ethic, adaptability, and communication skills are key. The company offers training, mentorship, and career growth support.
Is landscaping a long-term career path?
Absolutely. With leadership opportunities in operations, enhancements, and business development, this role opens doors for career growth.
How can I apply to Southern Botanical?
Visit southernbotanical.com/careers to view open roles and submit your application.
